be 999 Responsible Gambling
Gambling is enjoyable when it stays in control. be 999 wants every member to play safely and mindfully — within limits and with a clear head.
What Responsible Gambling Is and Why It Matters
Casino and sports betting are primarily a form of entertainment. But when gambling goes out of control, it can have a negative impact on personal, family, and financial life. be 999 believes that mindful and moderate gambling gives the best experience in the long run.
Responsible gambling means deciding in advance how much time and money you will spend, not placing more bets in the hope of recovering losses, and not treating gambling as a source of income. Detailed policies on this can be found in the be 999 Terms and Conditions.
Problem Gambling is a real issue. It is not a sign of weak willpower — it is a behavioural tendency that requires timely support. From contacting the be 999 support team to seeking help from family and professional counsellors — every step taken is the right step.
The be 999 Privacy Policy ensures that your personal information and account activity are fully protected. Requests for self-exclusion or limit-setting are also handled with complete confidentiality.
Before you start playing, ask yourself a few questions: Am I playing for entertainment, or to relieve stress? Do I have a set budget? Can I stay composed if I lose? If you are unsure about any of these, pause and use the tools below.
Control Tools — Set Your Own Limits
be 999 gives every member the ability to manage their own gambling experience. These features can be activated at any time via live chat or email.
Deposit Limit
Set a daily, weekly, or monthly cap on deposits. Once the limit is reached, no further deposits can be made until the next period begins.
Deposit ControlSession Time Limit
Set in advance how long you will play in one session. When the time is up, a warning will be shown automatically.
Time ControlSelf-Exclusion
Close your account completely for a set period — from 30 days up to permanently. During this time, logging in or making deposits will not be possible.
Account BreakLoss Limit
Once you have lost a set amount, no further bets can be placed automatically. The most effective way to keep financial losses within bounds.
Loss ControlTake a break
Pause your account temporarily for a few hours or a few days. Come back with a clear head.
Temporary BreakDirect Support
Contact be 999's 24/7 live chat to activate any limit. Requests are acted on without delay.
Instant ServiceRecognise the Warning Signs
If you notice these signs in yourself or someone close to you, seek help without delay.
- Placing repeated bets to recover lost money — thinking "I'll win this time" and going beyond your budget.
- Feeling uncomfortable or restless when not gambling — unable to focus on normal tasks when gambling is not on your mind.
- Hiding your gambling from family or friends, or lying about it.
- Using money meant for bills or everyday expenses to place bets.
- Gradually increasing bet amounts — needing to bet more now to get the same level of excitement as before.
- Gambling causing problems at work, in studies, or in family relationships.
- Taking on debt or selling valuables to fund gambling.
Where to Get Help
Asking for help takes courage. be 999 is always here for you — and so are your family and professional counsellors.
be 999 Live Chat
24 hours a day, 7 days a week — speak directly in Bengali or English. You can request self-exclusion, set limits, or ask for an account break at any time.
Email Support
Send an email to get in touch about responsible gambling. Your identity and information are kept completely confidential.
[email protected]Family and Loved Ones
Talk openly with a family member or trusted friend. They can help you understand the problem and stick to your limits.
Professional Counsellor
Consult a mental health specialist or behavioural therapist. Problem gambling is a treatable condition — full recovery with professional help is possible.
Support Groups
Talk with people who are going through the same situation. Support groups reduce isolation and make the path to recovery easier.
Stay Informed
Answers to common questions about responsible gambling can be found in the be 999 FAQ section. Knowledge is the best protection.
Some Safe Gambling Tips
Set a fixed budget before placing any bets, and stop for the day once that budget is gone. Think of losses as the cost of entertainment — do not risk losing even more by trying to chase them back.
Do not gamble while drinking or under stress. Your ability to make sound decisions is reduced in that state, and the likelihood of taking unusual risks goes up. be 999 encourages members to use the platform with a clear mind and for entertainment.
Remember — every game outcome on be 999 is completely random. No strategy or method can guarantee a win. For more information about odds, a detailed guide is available on the Betting Tips page.
Keep a balance with other hobbies and activities. Let gambling be a small part of life, not the main part. Spending time with family, exercising, meeting friends — make these your priorities.
Questions About Responsible Gambling
This section answers the most frequently asked questions about responsible gambling.